{"xsrfToken":"962a1a946b32dbcb02a792e38dd4dbc34714c2f5_lout","branding":{"id":"3","key":"shimsup","name":"Shimatter Customer Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/5","theme":{"headerBGColor":"#3fae29","headerLinkColor":"#ffffff","headerLinkHoverColor":"#55d13d","headerLinkHoverBGColor":"#55d13d","headerBadgeColor":"#55d13d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Shimatter Customer Support","sharedPortalName":"Shimatter Customer Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Shimatter Customer Support","sharedPortalName":"Shimatter Customer Support","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"ja-JP":{"helpCenterTitle":"シマッターカスタマーサポートへようこそ","sharedPortalName":"シマッターカスタマーサポート","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5bb939","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"shimsup","projectId":10301,"serviceDeskId":3,"name":"Shimatter Customer Support","description":"<p>Welcome! You can raise a Shimatter Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"24","name":"Inquiry to Contract","descriptionHtml":"","callToAction":"Inquiry to Contract","introHtml":"<p>Click here if you have any inquiry to contract application, contract addition, and contract update.</p>","icon":10533,"iconUrl":"https://aspros.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[7],"key":""},{"id":"27","name":"Inquiry to Defect","descriptionHtml":"","callToAction":"Inquiry to Defect","introHtml":"<p>Click here if you have found defect looking phenomenon.</p>","icon":10539,"iconUrl":"https://aspros.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[7],"key":""},{"id":"25","name":"Inquiry to New Application","descriptionHtml":"","callToAction":"Inquiry to New Application","introHtml":"<p>Click here if you are considering new contract application.</p>","icon":10527,"iconUrl":"https://aspros.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[7],"key":""},{"id":"23","name":"Inquiry to Operation and Access","descriptionHtml":"","callToAction":"Inquiry to Operation and Access","introHtml":"<p>Click here if you have any inquiry to operation and access</p>","icon":10530,"iconUrl":"https://aspros.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[7],"key":""},{"id":"26","name":"Other Type of Inquiry","descriptionHtml":"","callToAction":"Other Type of Inquiry","introHtml":"<p>Click here if you have any other type of inquiry</p>","icon":10526,"iconUrl":"https://aspros.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[23,24,25,27,26]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ead27245-c29d-3d1b-843b-873158b06310","appLinkName":"System Confluence","appLinkUrl":"https://aspros.atlassian.net/wiki","spaceKey":"SHIMSUP","spaceName":"シマッターサポート","spaceUrl":"https://aspros.atlassian.net/wiki/spaces/SHIMSUP","isServer":false},"labels":[],"projectKey":"SHIMSUP","serviceDeskId":3,"kbLinkDomainURLs":["https://aspros.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SHIMSUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzQwY2U1OC02MmQ2LTRlMDMtYWVhZi0yYmE5NzhhZDQyZTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDMwMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ3NjA4MzksIm5iZiI6MTc0NDc1OTYzOX0.9T4gAir_xJAMj0k_PvvImd8cB9FbYgbgwurgs6VqIaE","targetCollection":"upload-project-10301","endpointUrl":"https://api.media.atlassian.com","clientId":"4340ce58-62d6-4e03-aeaf-2ba978ad42e0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":26,"projectId":10301,"form":{"name":"Other Type of Inquiry","descriptionHtml":"","callToAction":"Other Type of Inquiry","intro":"<p>Click here if you have any other type of inquiry</p>","instructions":"","icon":10526,"iconUrl":"https://aspros.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Title","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Inquiry Details","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attached File","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/26","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/26","calendarParams":{"firstDay":0,"date":"2025-04-16T08:27:19+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ead27245-c29d-3d1b-843b-873158b06310","appLinkName":"System Confluence","appLinkUrl":"https://aspros.atlassian.net/wiki","spaceKey":"SHIMSUP","spaceName":"シマッターサポート","spaceUrl":"https://aspros.atlassian.net/wiki/spaces/SHIMSUP","isServer":false},"labels":[],"projectKey":"SHIMSUP","serviceDeskId":3,"kbLinkDomainURLs":["https://aspros.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MzQwY2U1OC02MmQ2LTRlMDMtYWVhZi0yYmE5NzhhZDQyZTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDMwMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ3NjA4MzksIm5iZiI6MTc0NDc1OTYzOX0.9T4gAir_xJAMj0k_PvvImd8cB9FbYgbgwurgs6VqIaE","targetCollection":"upload-project-10301","endpointUrl":"https://api.media.atlassian.com","clientId":"4340ce58-62d6-4e03-aeaf-2ba978ad42e0","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=aspros","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"962a1a946b32dbcb02a792e38dd4dbc34714c2f5_lout","baseUrl":"https://aspros.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://aspros.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4340ce58-62d6-4e03-aeaf-2ba978ad42e0","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3775333a5c73465c989ba38e681f2765","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}